Data Requests
Last updated October 18, 2026 · GetCafePOS
You can ask us what personal data we hold about you, and ask us to correct, delete or export it. This page explains how, and what to expect.
What you can ask
Access a copy of your data; correct inaccurate data; delete your data; receive your data in a portable format; object to marketing; and, in California, opt out of sale or sharing (we do neither).
How to make a request
Use the form below or the privacy contact (use the “Show email” button). Tell us your name, the email or phone you used with us, and what you are asking for. Cafes using the service can export most data themselves from the back office.
Verification
We confirm requests by replying to the email or phone number on record before releasing or deleting data. An authorised agent may ask on your behalf with your written permission.
Timing
We respond within 30 days. If we need longer, we will tell you why.
If you are a customer of a cafe
If a cafe that uses GetCafePOS holds your data (for example for loyalty), the cafe controls it. Ask the cafe first; we will help them answer.
