How does the tip screen work?
Before payment, the customer-facing display offers your three tip presets, a custom amount and no tip. The choice is added to the sale. If you have no customer display, the cashier can add the tip on the register.
Layer: The tip
Coffee shop tipping that is fair to the whole bar
Coffee shop tipping in GetCafePOS works at checkout: the customer screen offers preset tip amounts or a custom tip, the tip is recorded on the sale and against the staff member, and end-of-day reports show tips separately from sales so you can pay them out or pool them under your own policy.
30-day free trialIncluded from Single Shot ($39/mo)
Presets that fit your market
Tips kept apart from sales and tax
Per-staff totals
Export for payroll
How tips works in your shop
Set it up once in the back office; after that it runs at the speed of the counter.
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Choose presets
2 minSet three tip presets (percentages or fixed amounts) and allow a custom amount or no tip.
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Customer chooses
at checkoutThe tip is offered on the customer-facing display or added by the cashier before payment.
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Recorded per sale
automaticEach tip is stored on the sale and against the staff member who took it.
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Close the day
2 minThe register closing report shows card tips and cash tips apart from sales.
What you set up for tips
- Tip presets
- Three buttons plus custom and no tip; amounts appropriate for your market.
- Customer display
- A second screen or tablet facing the customer.
- Staff attribution
- Tips recorded against the logged-in staff member or service staff.
- Closing report
- Tips shown apart from sales and tax at register close.
- Exports
- Export tips by staff and date for payroll or a pooling sheet.
- Market defaults
- Turn tips off where tipping is not customary or ask for a round-up instead.
On the bar: friday payout without a calculator
At close on Friday the manager runs the tips report for the week, sees card tips by staff member and day, and pays out according to the shop’s written pooling policy. Nobody counts a jar against a spreadsheet at midnight.
An illustrative example of how the feature is used, not a customer story.
Which plans include tips?
Pairs well with
Fast tap orderingA big-button order screen built for the morning line: two taps for a regular drink, three for a custom one.
Reports & multi-locationDaily sales, best sellers, hours and staff — for one cafe or a group, with per-location menus and prices.
Loyalty & rewardsPoints on every purchase, redeemed at the counter or online, tied to a phone number — no paper card, no extra app fee. Tips: questions from the counter
Answered by the GetCafePOS team. Can’t find yours? Ask us.
Can I set percentages or fixed tip amounts?
Either. Coffee orders are small, so many US cafes use three small fixed amounts rather than percentages. In the UAE and Pakistan, many shops turn tip prompts off or use a round-up.
Are tips taxed as sales?
Tips are recorded separately from sales and tax in GetCafePOS reports. How tips are treated for tax and payroll depends on your country and state; ask your accountant.
Can I pool tips across the bar?
Yes, as a policy you run. The tips report gives totals by staff member and by day, which you use to pay out under your written pooling policy. In the US, pooling rules come from the Department of Labor and your state.
Can I see cash tips too?
Cash tips can be entered at register close so the day’s tip total is complete. Card tips are recorded automatically on each sale.
Can managers take part in the tip pool?
That is a legal question, not a software one. US federal rules restrict managers and supervisors from keeping employees’ tips. GetCafePOS only reports who earned which tips.
Do tips work on online orders?
You can allow a tip on online pickup orders as well; it is recorded on the order like an in-store tip.
Is tipping included in every plan?
Yes. Tip prompts and tip reports are part of Single Shot, Double Shot and Roastery.
Try tips on tomorrow’s rush
Start a 30-day trial, add five drinks and run a few test orders before you open. No card and no contract.
30-day free trial · no card · no contract
