Privacy Policy
Last updated October 18, 2026 · GetCafePOS
This policy explains what personal information GetCafePOS collects when you visit getcafepos.com or use the GetCafePOS service, why we collect it, and the choices and rights you have. It covers visitors and customers in the United States, the United Arab Emirates and Pakistan.
Who we are
GetCafePOS provides hosted point-of-sale software for cafes and coffee shops. For questions about this policy, reach us through the contact details on our contact page (use the “Show email” button) or the data request page. Company registration details will be added to this page before launch.
What we collect
Information you give us: name, email, phone or WhatsApp number, business name, country, number of locations and your message when you use a form on this site.
Account information: when you sign up for the service, your business details, staff users and settings.
Your cafe’s data in the service: products, sales, customers you add (for example for loyalty), staff and reports. You control this data; we process it on your behalf.
Technical information: basic server logs (IP address, browser, pages requested) kept for security, and — only if you allow analytics cookies — usage analytics.
Campaign information: if you arrive from a link with campaign parameters (such as utm_source), we store those parameters in your browser and include them with a form submission so we know which campaign brought you.
How we use it
To answer your enquiry, book demos and provide the service; to secure the site and the service; to improve the site using aggregated analytics if you consent; and to send service messages. We send marketing messages only where you have agreed, and every message lets you opt out.
Your customers’ data (for cafes using the service)
If you use GetCafePOS, you are responsible for the personal data of your own customers (for example phone numbers for loyalty) and for having a lawful basis to collect it. We process it only to provide the service to you, keep it confidential, and delete or return it when you close your account.
How long we keep it
Enquiries: up to 24 months after our last contact unless you become a customer. Account and cafe data: for as long as your account is open, then deleted within 90 days of closure unless the law requires longer. Server logs: up to 30 days.
Your rights
Depending on where you live, you can ask to access, correct, delete or receive a copy of your personal information, object to or restrict certain processing, and withdraw consent. California residents have rights under the CCPA/CPRA, including to know, delete, correct and opt out of sale or sharing (we do neither). UAE residents have rights under the UAE Personal Data Protection Law. Use the data request page; we respond within 30 days and will not discriminate against you for exercising your rights.
Security
We use HTTPS, access controls and backups. No system is perfectly secure; see security and data for details.
International transfers
Our providers may process data in countries other than yours, including the United States. We rely on their contractual commitments to protect it.
Children
The site and service are for businesses and are not directed at children under 16.
Changes
We will update the date at the top when this policy changes and highlight significant changes on this page.
