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Layer: The stamp

A coffee shop loyalty program that lives in the register

A coffee shop loyalty program rewards repeat visits — traditionally a stamp card. In GetCafePOS it is reward points built into the register: customers earn points on what they spend, you set how many points a free drink costs, and they redeem at the counter or on your online store. It is included in every plan, not sold as an add-on.

30-day free trialIncluded from Single Shot ($39/mo)

Phone number lookup in one tap

Points added automatically when the sale is paid

Redeem at the counter or online

No per-customer or add-on fee

How loyalty & rewards works in your shop

Set it up once in the back office; after that it runs at the speed of the counter.

  1. Set the earn rate

    2 min

    Decide what one point is worth to earn — for example 1 point per dollar, dirham or 100 rupees spent.

  2. Set the reward

    3 min

    Decide what points are worth when redeemed, a minimum order, and whether points expire.

  3. Attach customers

    1 tap

    At checkout the cashier adds the customer by phone number; points are added automatically when the sale is paid.

  4. Redeem anywhere

    at checkout

    Points redeem at the register or, when the customer is signed in, on your online store.

What you set up for loyalty & rewards

Earn rule
Points per amount spent, with an optional minimum order to earn.
Redeem rule
Value per point, minimum points to redeem, and a maximum per order.
Expiry
Points can expire after a period you choose, or never.
Customer groups
Give staff, students or wholesale customers their own price group or discount.
Customer history
Every regular’s visits, spend and favourite drinks in one place.
Campaign lists
Export regulars who have not visited in 30 days (bundle: automated win-back texts).

On the bar: the tenth coffee, without the card

A customer gives their phone number on the first visit. By the tenth visit they have enough points for a free drink, and the cashier sees it on the screen when the number is entered. Nobody lost a paper card, and you can see exactly how many free drinks loyalty gave away last month.

An illustrative example of how the feature is used, not a customer story.

Which plans include loyalty & rewards?

Loyalty & rewards: questions from the counter

Answered by the GetCafePOS team. Can’t find yours? Ask us.

How does a coffee shop loyalty program work in GetCafePOS?

Customers earn reward points on every paid sale when the cashier adds them by phone number. You decide how many points a dollar, dirham or rupee earns and what points are worth when redeemed. Redemption happens at the counter or on your online store.

Is loyalty an extra monthly fee?

No. Reward points are part of every plan — Single Shot, Double Shot and Roastery. Many POS vendors charge a separate monthly fee for loyalty; we do not.

Can I run a "buy 9, get the 10th free" program?

Yes, with points: for example 10 points per drink purchase and a free-drink reward at 90 points. Points are more flexible than stamps because they also reward bigger orders.

Do customers need to download an app?

No. They give their phone number at the counter. If they order ahead on your auto-generated store and sign in, they can use their points there too.

Can points expire?

Yes, if you want them to. You set an expiry period, or leave points without expiry. Tell customers the rule on your menu or store.

Can I see how much loyalty is costing me?

Yes. Reports show points earned, points redeemed and the value given away, so you can tune the earn rate.

Can I send offers to regulars?

You can export customer lists from any plan. The Full Pour bundle adds a CRM snapshot with automated win-back texts and emails for customers who have not visited in a while.

Does loyalty work across several cafe locations?

Yes. Customers and their points belong to your business, so a regular earns in one shop and redeems in another.

Try loyalty & rewards on tomorrow’s rush

Start a 30-day trial, add five drinks and run a few test orders before you open. No card and no contract.

30-day free trial · no card · no contract

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