Where do I start in the help center?
Follow the four stages in order — Sign up, Location, Products, Selling. Each article lists its steps and how long it takes.
Cafe POS help center: from sign-up to first close
1. Sign up
2. Location
- Add your location, registers and staffSet up the shop as a business location, create a register per device, and give each barista a login and role.10 min
- Connect a receipt or bar ticket printerAdd a network or USB thermal printer, assign it to a location, and route drink and food categories.10 min
- Open the bar and kitchen display screenShow open drink and food orders on a tablet or monitor, with timers and a Done button (Double Shot and Roastery).5 min
3. Products
- Create modifier sets for milk, shots and syrupsBuild reusable modifier sets with prices and zero-price options, and set the order they print on bar tickets.10 min
- Add drinks with sizes, photos and modifiersAdd a product, create sizes as variations with their own prices, attach modifier sets and upload a photo.2 min
- Import your menu and customers from a spreadsheetUse the CSV templates to import products and customers in bulk, or send the files to our onboarding team.15 min
4. Selling
- Set up loyalty reward pointsTurn on reward points, choose earn and redeem rates, set a minimum and an optional expiry.5 min
- Set up tips and the customer displayEnable tips, choose presets suited to your market, and open a customer-facing screen.5 min
- Turn on your online store and order-aheadPublish the store generated from your menu, set hours and pickup times, connect online payment and share the link.10 min
- Close the register and read the day's reportCount cash, close the register, and read sales, tips, payment methods and best sellers at the end of the day.5 min
No guide matches. Try “printer”, “tax” or “loyalty”, or ask us.
Still stuck?
Our support desk answers in English, Arabic, Urdu, Spanish and Korean.
Help center questions
Answered by the GetCafePOS team. Can’t find yours? Ask us.
How do I contact support?
Use the contact form or the Show email button on this page. Customers can also reach support from the back office.
Do you help with setup?
Yes. The onboarding team imports your menu for free and can join your first rush on a video call.
Are the guides available in other languages?
The help center is in English for now; our support team answers in Arabic, Urdu, Spanish and Korean.
I found a mistake in a guide.
Tell us through the contact page and we will fix it — guides carry their last-updated date.
Read less, try it
Sign up, add your menu with its sizes and milks, and your register and online store are ready the same day.
30-day free trial · no card · no contract
