Line-busting
Take orders on a phone further down the line during the rush; they hit the bar queue before the customer reaches the counter.
Coffee shop POS for the NYC morning rush
In New York the line is the business. A cafe near a subway exit has minutes to serve the 8 am wave, and regulars expect their order to be remembered. Queens and Fort Lee have dense Korean-owned cafe communities; Washington Heights and the Bronx have Latino cafés with long-standing regulars.
- Midtown
- Flushing & Murray Hill (Queens)
- Williamsburg
- Washington Heights
- Lower East Side
- Astoria
The New York counter
Small footprints, long lines, high rents: every second at the counter and every dollar of add-on fees matters more here than anywhere.
Cold brewCortadoIced latteCafé con lecheBlack sesame latte
Set up for New York
Order-ahead shelf
Print names on bar tickets and keep a pickup shelf by the door so order-ahead customers never join the line.
Cash acceptance
Keep a cash drawer: NYC law generally requires food and retail stores to accept cash.
Tax, payments and languages in New York
- Tax
- NYC locations combine state, city and the MCTD surcharge into one rate; set it as a tax group per location. Note that some food sold to go may be taxed differently from food eaten in — set categories accordingly with your accountant.
- Payments
- Tap-to-pay through your processor is the norm; keep cash for the regulars who prefer it — NYC requires most food stores to accept cash.
- Languages at the counter
- English, Spanish, Korean
- Support desk
- US support desk hours (Eastern). Closed US federal holidays.
New York cafe POS questions
Answered by the GetCafePOS team. Can’t find yours? Ask us.
Can GetCafePOS keep up with a NYC morning rush?
Yes. Favourites on the first screen, modifiers as buttons, line-busting from a phone, and order-ahead pickup with names on bar tickets are designed for exactly that.
How do I set New York City sales tax?
Create a tax group with the combined NYC rate for your location and assign it to taxable items. Rules for food to go vs eaten in vary; confirm categories with your accountant.
Do I need to accept cash in NYC?
NYC law generally requires food stores and retailers to accept cash. GetCafePOS supports cash with a drawer and records it in the register close.
Can my Flushing cafe run the register in Korean?
Yes. Staff can each choose Korean or English, and receipts print in the language you set.
What about multiple shops across boroughs?
Each shop is a location with its own tax group, staff and stock; Roastery adds per-location prices and stock transfers.
Is there a contract?
No. Month to month, per location, cancel any time.
Serve New York faster tomorrow
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